i-box products ordered through our website are currently available in the UK only.
1Who is i-box?
i-box is a trademark owned by Philex Electronic Ltd - a UK based manufacturer and distributor operating for over 30 years.
2How safe is my payment information?
We handle payments through Paypals own credit card processing software which is integrated into our website. We do not store any of your secure information ourselves.
3How will my product be delivered to me?
All products are delivered to you using an insured tracked courier service.
1Does my product have a warranty?
Yes. All products are covered by a one year warranty. In the unlikely event that the product develops a technical fault, we will provide a replacement free of charge upon receipt and inspection of the faulty unit.
2What should I do if something goes wrong with my product or I have trouble using it?
i-box has its own technical support team who are happy to deal with any technical support issues you may have by email or phone.
3What should I do if I don't like the product?
If you need to return the product for this reason, a refund will be issued provided that the product is returned back to us within 14 days in an unused condition.